DOCUMENTS

  • ISO 9001:2015
    Since 2017, Punto d’Approdo Social Cooperative has been certified for the design and management of residential reception services for women living alone, mothers with children, pregnant women experiencing social or economic hardship, and for the employment-readiness pathways developed through the Le Formichine Social Workshop.

    The certification supports the continuous improvement of services, the efficiency of internal processes, and the satisfaction of users, clients, suppliers, and stakeholders.
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  • Family Audit
    The Cooperative has obtained the Family Audit certification, promoted by the Autonomous Province of Trento, with the aim of fostering a better work-life balance.

    The program is designed to improve the organizational climate, employee motivation, service quality, staff retention, organizational attractiveness, and the reduction of inequalities related to gender or family responsibilities. For further information, please visit the Family Agency website of the Autonomous Province of Trento:
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  • “Città della Quercia” Family Audit District
    In 2020, Punto d’Approdo participated in the establishment of Rovereto’s first Family Audit District, together with other local organizations.

    The District is a network of Family Audit-certified organizations that collaborate to promote inter-company services, local welfare initiatives, and shared work-life balance projects.

  • Italian Legislative Decree 231/2001
    The Cooperative has adopted an Organizational, Management and Control Model aimed at preventing the commission of offences through internal rules and procedures, thereby strengthening accountability and transparency within the organization.

We are making these documents available to provide a clear account of our work and to ensure transparency towards the people we support, our members, organisations, partners and the community.

This section contains financial statements, certifications and other documents required by law, along with useful information to help you understand how we work, the responsibilities we undertake and the values that guide our services providing reception, support and guidance towards independence.