Shareholders’ Meeting, Director, and President
The secretariat provides administrative support for all the Cooperative’s activities
Organizational Chart
Functional Organization Chart
The primary governing bodies of Punto D’Approdo Cooperative are the Shareholders’ Meeting and the Board of Directors.
The Shareholders’ Meeting convenes in ordinary session at least once a year to approve the annual financial statements.
The Board of Directors consists of seven members elected by the Shareholders’ Meeting. From among its members, the Board elects the President. Its role is to translate the organization’s mission and vision into operational strategies. Two Board members form the Supervisory Committee, whose task is to oversee compliance with the Cooperative’s bylaws and applicable laws, ensure the correctness of administrative and accounting management, assess the adequacy of the organizational structure, and monitor the effective functioning of the organization.
The President legally represents the Cooperative before third parties. The President convenes and chairs meetings of both the Shareholders’ Meeting and the Board of Directors and is elected by the Board itself.
The Director is responsible for the overall management of the organization and for administrative and financial operations. The Director has delegated authority over personnel matters and is generally responsible for achieving the objectives established by the Board of Directors.
Service Coordinators organize the various centers, coordinate the teams, oversee the implementation of activities, and supervise the daily management of Individualized Plans. Together with staff members, they maintain relationships with Social Services and community associations. In collaboration with the Management, they are also responsible for defining the training needs of their respective teams and for preparing the annual Training Plan.
Educators are professional staff members who work directly with service users. Their role is to create the conditions for a community-oriented atmosphere within the centers. Specifically, educators organize and participate in the activities outlined in the Individualized Plans, through which educational interventions and personal support are delivered. In some cases, educators are assigned responsibility for specific projects entrusted to the Cooperative (e.g., management of the Civil Service Program).
Within each operational team, a designated coordinator is responsible for the recruitment, training, and management of volunteers within the organization, as well as for liaising with external volunteer organizations.
The Administrative Office manages accounting activities and provides secretarial support.
Cross-Functional Roles
Over the years, the Cooperative has established several cross-functional responsibilities, assigning an internal manager to each of the following areas:
• ISO 9001 Manager, responsible for overseeing the Quality Management System;
• Family Audit Certification Process Manager;
• Workplace Health and Safety Manager;
• Civil Service Projects Manager, responsible for the recruitment, training, and management of Civil Service volunteers.
All these functions are managed by designated officers who coordinate directly with the Director.
Civil Service Volunteers provide support and assistance in activities and in welcoming service users. Civil Service represents a personal and professional development opportunity for young people who choose to serve society and contribute to the social, economic, and cultural development of their community.
Trainees carry out internships and contribute their skills to support and work alongside staff members in their daily activities.
Stakeholders
Stakeholders are defined as individuals or categories of entities that have a significant interest in the organization’s activities or that may have a significant influence on them. Stakeholders are therefore the Cooperative’s interlocutors. They are, first and foremost, individuals, bodies, groups, and organizations that bring values, needs, interests, and expectations in relation to the Cooperative.
Since its establishment, Punto d’Approdo has had a rich network of stakeholders: members, bodies, institutions, professionals, formal and informal groups that, over the years and in different ways, have shared paths of development and growth. The plurality of these stakeholders varies and can be ranked according to the type of relationship and the intensity of the exchange with the Cooperative. According to this view, the Cooperative is placed at the center of a series of interlocutors with whom it is connected through reciprocal flows of relationships.
Stakeholders can be divided into three categories:
- mission stakeholders, who are internal to the organization and represent the very reason for its existence;
- priority stakeholders, who are active participants in the organization’s institutional activities and without whom the organization could not pursue its institutional mission;
- other stakeholders, namely those who are involved in the organization’s activities.
Mission stakeholders are closely connected to the Cooperative’s activities and therefore include users, workers, and members. Priority stakeholders support the organization’s activities and include the Public Administration, funders, Social Services, and volunteers.
Other stakeholders are those who are in some way involved in the Cooperative’s activities. This category includes non-profit and for-profit organizations that collaborate with the Cooperative in various ways; non-profit organizations with which activities and services are planned; organizations that support the workshop from a commercial and work-inclusion perspective; organizations that have entered into collaboration agreements; and, finally, organizations that implement various types of agreements, such as universities or schools.
These actors regulate their relationship with the Cooperative through specific contracts, as in the case of workers and funders; others establish collaborations or create networks, such as for-profit and non-profit organizations; and others benefit from the positive externalities generated by its activities, such as the community.
Among the stakeholders, the wider community is also taken into consideration, understood as the local area that benefits from the social value created by the Cooperative.
